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(501) 292-COOL

Blog Posts

What Do Our Warranties Include?

Posted on June 8, 2020

At A & R Heating & Cooling, we proudly sell Heil® Heating and Cooling equipment. The Heil® line has a wide variety of high efficiency, mid-tier, standard, and entry level models to fit any budget and need. And one the best things about Heil® equipment is the warranty! Call us at (501) 843-0444 for more information.

Get Peace of Mind with Industry-Leading Warranties

Protect your home comfort investment with exceptional warranties that give you additional comfort. Heil® premium products include our No Hassle Replacement™ limited warranty, and all of our products are covered with a 10-year parts limited warranty upon registration. So leave your worries out in the cold and find your home comfort solution that's backed by protection to ensure years of reliable performance.

No Hassle Replacement™ Limited Warranty

The No Hassle Replacement limited warranty assures you of continued comfort. You get a replacement unit if a major component (the compressor, coil or heat exchanger) should fail during the coverage period. Ask your dealer for details.

The No Hassle Replacement™ limited warranty is matched to four mainline product groups:

  • 10 Years – Top-of-the-line products
  • 5 Years – Mid-tier products
  • 1 or 3 Years – Standard-level products

NOTE: Entry-level products do not come with a No Hassle Replacement limited warranty.

Standard Warranty

Your Heil home air conditioner, heat pump or furnace carries a limited warranty on all functional parts. Most Heil units feature an outstanding 10-year parts limited warranty.* Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.

Split system units must be matched with a Heil indoor coil or fan coil. Prior to replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Installation labor charges may apply. Contact installing dealer for labor charge details.

Protecting Your Warranty

Split system units must be matched with a Heil indoor coil or fan coil. Before replacing any unit, written authorization is required from the local Heil distributor technical service contact to validate that the unit was installed properly and that the component did not fail as a result of abuse. Labor charges may apply. Contact installing dealer for labor charge details.

*To the original owner, a 10-year parts limited warranty upon timely registration of new equipment. Warranty period is 5 years if not registered within 90 days. Jurisdictions wherein warranty benefits cannot be conditioned on registration will automatically receive a 10-year parts limited warranty. See warranty certificate for complete details.

Call us at (501) 843-0444 for more information.



Replacing Your Aging Heating and Cooling System Will End Up Saving You Money

Posted on June 8, 2020

Replacing your home heating and cooling system is a significant investment. We can help you determine the right time to replace it. Your new system should fit both your needs and budget. Call us at (501) 843-0444 for more information or set up a consultation.

Why should you consider replacing your heating or cooling unit? 

Your current system is getting old. If your air conditioner or heat pump is more than 10 years old or your furnace is more than 15 years old, those units are reaching the end of their life cycle. The time to consider purchasing a replacement is just around the corner. 

Repairs are becoming frequent or costly. When your system requires regular repairs or requires a major repair approaching 50% or more of the cost of a replacement, your money would be better spent replacing the unit altogether. 

Your energy bills are going up.  Increasing energy bills indicate that your system is not functioning properly and may be reaching the end of its life cycle. A full system inspection can diagnose the problem and help you determine if your system needs to be replaced. 

Your humidity levels are out of balance. Exceptionally dry air in the winter or overly humid air in the summer indicates failing or inadequate equipment or leaky ductwork.

Your air quality is becoming poor. Increasing dust or air quality issues indicate leaky ductwork or failing equipment. 

Your air conditioner uses R-22. If your air conditioner utilizes the refrigerant R-22 and has developed a leak, your best option is likely to replace it. R-22 is being phased out due to federal regulations. Consequently, its prices are soaring as it becomes more and more scarce. Consider replacing it with a unit that runs on the more environmentally sound refrigerant R-410A. 

Your warranty has expired. Once your warranty has expired, you will be 100% on the hook for any and all necessary repairs. At this point, replacement might be a better option than completing significant repairs. 

What are the benefits of a new system? 

Save money on your energy bill. A new unit will be significantly more efficient, providing savings on your energy bill.

Feel more comfortable in your home. A new system will deliver more consistent temperatures and improved air quality throughout your home. 

Experience peace and quiet. Newer heating and cooling systems operate much quieter than older ones. Quiet operation ensure the home is more comfortable and felt, not heard. 

Give us a call at (501) 843-0444 to learn more about the Heil heating and cooling equipment we offer. 

 



Tips for getting your Air Conditioner ready for cooling season!

Posted on May 13, 2020

If your Air Conditioning unit looks like that, you better call A&R Heating & Cooling at (501) 843-0444 to schedule a check-up or better yet, a replacement! The cool air flowing through your home during the hot summer months is probably not something you spend much time thinking about. The components of your home cooling system are usually housed out of sight in the basement, a closet, on rooftops or in mechanical rooms, making them easy to ignore until something goes wrong. As the cooling season unfolds, A&R Heating & Cooling reminds you to remember your home cooling system and do what you can to keep it in peak working condition: 

Change or clean your air filters. If you use disposable air filters, change them once a month. If you use electrostatic filters or an electronic air cleaner, follow the manufacturer’s cleaning instructions. 

Look at your landscaping. Properly placed plants can save you money. Plant trees and shrubs so that they shade your air conditioner unit but do not block its airflow. This will help the unit run more efficiently. According to the U.S. Department of Energy, an air conditioner uses about 10% less electricity when working in the shade. 

Clean up the area around your outdoor unit. Clear away anything that could block airflow, such as weeds, plants leaves, trash or other debris. 

Clean everything indoors, too. Clear dust and dirt away from registers and vacuum return air grilles. A clean system works better, lasts longer and uses less electricity. Reduced airflow wears your home cooling system out.

Schedule a check-up. Regular preventative maintenance is the best way to ensure trouble-free operation and peak performance all summer long. A professional check-up from A&R Heating & Cooling will address routine maintenance tasks you should not attempt yourself, such as checking refrigerant levels, checking and cleaning internal system components, measuring airflow, checking electrical connections and more. 

A well-maintained home cooling system will operate more efficiently, consume less energy and last longer. Call A&R Heating & Cooling at (501) 843-0444 to schedule a check-up.



Time to clean and check your A/C system!

Posted on April 5, 2019

It's Pre-Cooling Season! Get $15 off a service call!

Time to get your A/C checked out - call us to check your heat pump or A/C unit before it gets hot. Mention that you saw the coupon on our website, and get a $15 discount on the service call. Now it's time to replace your air filter. It is also time to call us to make sure your heat pump or air conditioning system has enough refrigerant, has been cleaned, and tested for the upcoming heat of summer. Catching a problem with the A/C now will save you money later. Call us today at (501) 843-0444 to set up an appointment!